Can't proof ID and address
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Dear Members,
I have a limitation on my account.
I was asked to provide proof of ID and address.
I did it several times, but I'm still under limitation.
I uploaded my identity card, both sides, and a bank statement.
I changed my address in my profile, but nothing happens.
Really hard to solve it beacause I receive 1 email/1-2 days...
What can I do?
I tried to phone, but after 1 hour waiting I gave up.
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What address do you have on your profile, is it a Hungarian one and do you have a Hungarian paypal account and do you still live in Hungary?
Advice is voluntary.
Kudos / Solution appreciated.
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Yes, I live in Hungary, have an address here, my Paypal's address is the same.
I registered in 2012 and nothing changed in my profile.
If the bank statement say (just an example): Main Road 15 6th floor 15th door
Then I have to set my Paypal address the same? In Hungray, it's not important to tell the details, it is official if I only add the street and house number.
Or if I add the floor and door, then for banks it's ok, if I shorten like: 6th/15th or 6th f. and 15th d.
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