Can't login into my account
Patty23x
Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Feb-17-2018
12:16 PM
I just change my password, and logout, but i can't login anymore, trying using old password but still can't login, trying reset password again still can't login, what should i do know? Trying send email to paypal, but just got the bot machine answered, please somebody help me
5 REPLIES 5
Snow-Cat
Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Feb-17-2018
12:20 PM
As this is a public community, there's no way to access user accounts or view info - only customer service has the capability and tools to assist - best to phone - most email responses are stock answers.
Patty23x
Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Feb-17-2018
12:24 PM
I can't login into my own account, what should i do????? Also can't reset the password to, where i contact the customer service, can't emailed too...
Patty23x
Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Feb-17-2018
12:28 PM
When i trying to reset the password just got this message "Sorry, we couldn’t confirm it’s you Need a hand? We can help"
Snow-Cat
Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Feb-17-2018
12:39 PM
The "We can help" means customer service - not the public forum. PayPal has both a Facebook and Twitter presence - both are supported by employees, you could always try there too.
Patty23x
Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Feb-17-2018
12:43 PM
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Suspected Fraud in Disputes and claims
- Placed order prior to opening account in Disputes and claims
- Since June 23 and has not been transferred to the link bank account. in Adding and withdrawing money
- Money disappeared in Adding and withdrawing money
- Subscription help (very important) in Subscriptions