Can I tell if a payment was sent?

justsayitgift
Contributor
Contributor

I have a client who is claiming that he sent a payment which I did not receive. He says he has not received anything from Paypal about any problems and that the money was withdrawn from his bank account. Is there any way I can tell if a payment was sent to me and there was some problem- like maybe he spelled something wrong in my email address- and therefore it was not taken from his account?

Login to Me Too
4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

@justsayitgift

 

How did you sell it was it paypal privately or ebay?


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

justsayitgift
Contributor
Contributor

It's someone who wants to pay me for a service so no Ebay or other. I just figured out he spelled my name wrong, lol.

Login to Me Too

kernowlass
Esteemed Advisor
Esteemed Advisor

@justsayitgift

 

Yep sounds like an email addy mistake.

 

Can you get him to check that AND ask him what it says next to the transaction in his paypal account.

 

1. Unclaimed.

2. Unclaimed with a cancel option.

3. Completed.

4. Pending.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

justsayitgift
Contributor
Contributor

I will. thanks.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.