Can I get my money back?

tuandat1602
Contributor
Contributor

I knew I got scam when I looked up the PayPal transaction. Here is my situation:

I saw and advert on Insta, I clicked, and it directed my to a website that show a hot deal about magnetic charger.

 

The link is: https://magnetphonecable.com/

 

I was uncertain but still ordered 20 items for $204.75 becasue the price is reasonable. I used PayPal. I got confirm emails from website and PayPal. However, when I check the PayPal email, it said I paid for [Personal Info Removed By Moderator]. I check the transaction and got their infor:

 

[Personal Info Removed By Moderator]

[Personal Info Removed By Moderator]

http://www.florencescoveljewelry.com

 

I did search about the website and found that they will not send item or if they do, they will send incorrect/bad/missing/different items.

So I decided to send them an email about cancel order before they ship/process my order.

 

I don't know whether they will refund or they will ship with bad products. I don't want them to ship anything, just cancel and refund my money.

 

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20 REPLIES 20

tuandat1602
Contributor
Contributor
Yah, do it if you feel need to. Now just wait till I got refund 🙂 Not truely happy but feel better than yesterday, lol. Btw, should I mark as Resolved topic?
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Mandirigma7
Contributor
Contributor

@tuandat1602 only when you've actually received the refund. Hmm, yeah, I think I'll write to them to add additional pressure.

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Jessie4
Contributor
Contributor

@sumiko wrote:

you can file dispute now and they wil have to prove they shipped by uploading a tracking number, 


 

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365RESELL
Contributor
Contributor
Don't use them https://www.magnetphonecable.com are scammers i ordered 1 about 6 weeks ago and eventually it arrived. Its fake and or doesnt worj on latest phines galaxy s7 etc. Cheap china cables and reported as not safe also as electrical. I sent 5 emails to company no reply. Also posted 4 times worning people on their facebook page. They now blocked me as i guess the truth came out about faulty electric goods. These will damage your phone.
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Maildroid
Contributor
Contributor
I did order 2 in jan 1 . The company is in Canada. ok im in north Carolina. It was sent dhl i got a tracking number. It went from canada to germany to somewhere. I filed a complaint. All i get is how do you rate the transaction email. I was like wtf . So paypay is looking into it. But i got 3 different email address to trying get some answers. But yes the company that took your money is different than the one sending the said item .
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365RESELL
Contributor
Contributor
Well just found out that paypa said i need to send back to them from uk to Canadian address record with tracking number which is more than i paid for total item so not worth it. Also mine came from china as on the post lable. I think the company which uses an email in paypal as email @ florist.com or something. Any way dont use it its faulty and dangerous i jave a friend whom tests electronics and he said its dangerous. What makes it worst is they are still selling this item illegally.
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365RESELL
Contributor
Contributor
Well just found out that paypa said i need to send back to them from uk to Canadian address record with tracking number which is more than i paid for total item so not worth it. Also mine came from china as on the post lable. I think the company which uses an email in paypal as email @ florist.com or something. Any way dont use it its faulty and dangerous i jave a friend whom tests electronics and he said its dangerous. What makes it worst is they are still selling this item illegally.
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mundo55
Member
Member

same situation. ordered a couple of their products. tried emailing and facebook post/message for days and no reponse.

on paypal different compnay name (A N & Associates FlorenceScovel800-400-0388http://www.florencescoveljewelry.com) showed up on the trasaction. which I never visited or knew existed...

 

on their website, address is in NY USA now. but shipped from china.  couldn't track for the shipment for days. 

shipping company is 4px which i 've never heard of...

 

I'll file a dispute as well...

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Maildroid
Contributor
Contributor
Yeah it took me 2 months but i got my money back. They sent it from canada to germany to .... The tracking never updated from there never got it.
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Pamw007
New Community Member
I'm dealing with the exact same product from this company. It's a crap product. We have 3 different models of galaxy phone and it doesn't work on any of them. Any results
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