Buyer Refunded - Return not Received - What can I do?

savannahsnana
New Community Member

I was forced by Ebay to refund a buyer for the purchase of a new without tags handbag that she claimed had an "odor". I refunded the buyer full purchase price plus shipping charges. However, I have not received the return of the handbag. What can I do to recover the handbag?

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1 REPLY 1

Whac-A-Mole
Frequent Advisor
Frequent Advisor

EBAY will ask you to accept return and send a shipping label to the buyer,Ebay will never force you to refund before you receive the return.

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