Bought,paid,shipped,not received,no refund
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Your first item was delivered so no one owes you a refund.
You paid for a second item and received it.
Case closed. Nothing more for you to do and definitely not give seller any more money.
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You are responsible for security of the delivery point. The seller has no control of your security.
When you have local security concerns you can let the carrier know to hold for pickup or you can ask the seller to ship with signature by addressee required.
You should contact the carrier to confirm that it wasn't delivered to incorrect address and ask if delivery carrier offers any compensation for local theft.
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why dont you ask Fed Exp ,there is indemnity $100 for non jewelry and $1000 for jewelry.
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