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Balance will not transfer balance to bank account

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Member

Balance will not transfer balance to bank account

I have a balance of over $120.00 in my account. None of this is pending. When I try to transfer to my bank account, the balance immediately shifts to $0.00, but the transfer does not take place. This has happened for about two weeks. I leave the website and check back in. My correct balance shows. It seems impossible to reach anybody at PayPal. This is frustrating, of course, and makes me wonder if I should ever use PayPal again.

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5 REPLIES
Volunteer Advisor

Re: Balance will not transfer balance to bank account

@docraven1

 

Transfering to bank account or debit card?

Whichever one is it fully confirmed?


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Member

Re: Balance will not transfer balance to bank account

My bank account is fully confirmed and has been used before. I have never tried to transfer to my debit card that is tied to my bank accout.

Volunteer Advisor

Re: Balance will not transfer balance to bank account

@docraven1

 

ok then thats odd, could be a paypal glitch, if not then give c.s. a call and see if they can see an issue with your withdrawals.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Member

Re: Balance will not transfer balance to bank account

Thank you. I haven't been able to find a number to call c.s.

Volunteer Advisor

Re: Balance will not transfer balance to bank account

@docraven1

 

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Log in and get the code.

When you get through don't select any options just hang on till you get transfered to an agent OR just say the word 'Agent'".




Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.