Attempting to recover an account, No access to previous phone

Chikokishi1
New Community Member

I am trying to access an account from a few years ago.  Since the last time i used the account i have moved to Japan and no longer have access to the old phone number.

My problem loop:

Try to sign in, dont remember password.
Request password reset, 2 security question: First pet and Favorite Restaurant.  I dont remember the restaurant answer apparently.
Cannot request a "call" because i do not have a phone
Cannot request a "sms message" because i do not have the registered phone

Cannot request help because i cannot sign in.

 

-I still receive paypal notices to my main email from my paypal account, so I DO know the email address.


I have created this account (Chikokishi1) in order to access the help pages (This is a terribly flawed system... must sign in to ask for help...). 

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