Account limited for no reason! Info about money I received or withdrew.

CloudBoy
Contributor
Contributor

This message just popped up.

 

Why is my account access limited?

Your account access has been limited for the following reason(s):

 

  • Jan 19, 2017: We need a little bit more information about some money you recently received or withdrew.

 

(Your case ID for this reason is PP-005-484-376-062.)

 

This limitation cannot be appealed.

 

I also can't access Resolution Center! It says i cannot use PayPal anymore!

WHAT IS THE PROBLEM? Where can i send information about money I recently received or withdrew?

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4 REPLIES 4

DPCreations
Frequent Advisor
Frequent Advisor

So there IS a reason.  There are questions about a recent transaction.

 

What are the detals about the transction?  What information did yo provide toe PayPal?

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CloudBoy
Contributor
Contributor

What do you mean by provided info? Where should i provide them with what?

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DPCreations
Frequent Advisor
Frequent Advisor

Specifically whatr were you doing when the limitation occurred?

What are the details about the transaction(s) in question?

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Beatiful_Lion
Contributor
Contributor

call customer service if you are not able to see if it is asking for some info.

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