About sending payments.

Aqsad
Contributor
Contributor
While creating my account I've verified it by sending a sms from PayPal system but now when I try to pay anyone then they asked for add a mobile number for verification that is that me. But when I add my added number then they did not process the payment and said we are unable to verify it is you. Can you please tell me that how can I fix this problem?
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3 REPLIES 3

angelleye
Advisor
Advisor

Is the phone actually in your name?  I've seen this sort of thing happen when somebody has a cell phone on their spouse's work plan, for example, so the name doesn't actually match their own name.

 

Angell EYE - www.angelleye.com
PayPal Partner and Certified Developer - Kudos are Greatly Appreciated!
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Aqsad
Contributor
Contributor
No, it is not at my name.
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angelleye
Advisor
Advisor
Well that's your problem then. I had this happening with one of my clients not long ago, and PayPal had to make a temporary modification on their end that allowed us to verify in a different way. You'll probably need to give them a call to get that done.
Angell EYE - www.angelleye.com
PayPal Partner and Certified Developer - Kudos are Greatly Appreciated!
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