0 Balance after receiving payment?

Kesinova
New Community Member

Hee guys im new here. I have a question about a payment. I have set  up a paypal account for my own website. I correctly set up woocommerce with paypal. And received a payment. The weird thing is my balance is still 0 after payment. And if i go to my history it sas: 

 

 

OK to complete the transaction

Payment Status: Completed

What should I do now?

  • Contact the buyer to confirm the purchase
  • Save all correspondence with the buyer

 

Following these guidelines can help protect you if a claim is filed for an unauthorized payment or items not received.

Tips to sell securely

Seller Protection

Eligible(More about Seller Protection)

 

Protection for items not received

When you ship to the address on this page and provide proof that the item was delivered, you're protected against claims for items not received. For complete requirements, see terms.

Protection for unauthorized payments

When you ship to the address on this page and provide proof that the item was shipped, you're protected against claims for unauthorized payments. For complete requirement, see terms.

Tips to sell securely
 
 

We have no shipping address on

 

 

Do you guys know something that i need to fix in my website or is it my paypal settings?

 

Thanks,

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