pending payment

mango21
New Community Member

i recently sold a digital image and now its telling me that the payment is pending. I check the details of the payment and there are options that say mark as shipped or mark as processed. Do i mark it as processed? my account isnt verified because i dont have a bank. i have already sent them the image they purchased.

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1 REPLY 1

DPCreations
Frequent Advisor
Frequent Advisor

You didn't ship it, so you can't mark it shipped.  Perhaps processed.

In the end, however, it isn't likely to matter as you won't have seller protection for a digital item.  Pending payment means it was an eCheck and the money needs to clear or, more likely, there is a problem with the buyer's payment that PayPal is investigating.

 

For physical products one should never ship until the payment clears.

Since this was a digital there would be no seller protection but it would still be wise to wait until payment is confirmed.

I suspect that the payment will fail.

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