payment to seller

shirley_star
New Community Member
Trying to make a combined payment , PayPal tells me my cart is empty. Tried to pay for each one, says it's a combined group & can't pay that way. Seller sent another email but still tells me nothing in cart even tho on previous page it list the 3 items I bought from 1 seller.
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1 REPLY 1

PayPal_Ashley
Moderator
Moderator

Hi @shirley_star,

 

Welcome to the Community! I'm so sorry to hear that you're having some troubles with making a payment! 😞

 

Is this an eBay purchase? It sounds like it may be an issue with cache and cookies. I'd recommend trying to clear that stuff out and then add the items to the card and attempt checkout again.

 

If that doesn't help, I may suggest trying a different browser.

 

Let me know how it goes!

 

-Ashley

 

 


If you see a helpful post, please accept it as a solution or give the author kudos. 🙂 Thanks!
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