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Using Funds in PayPal Blanace and Credit Card

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Contributor

Using Funds in PayPal Blanace and Credit Card

I have some money left in my PayPal balance that's about $5 short of a purchase I would like to make.

 

I do not have the full amount for the purchase available on the Card which I have linked with PayPal. I do, however, have $5 on the card.

 

If I try to purchase the item, will PayPal:

  use the money I have in my current PayPal balance and then use the Card to pay the difference ?

or

  calculate there is not enough in the remaining PayPal Balance and try to complete the purchase for the full amount on the Card?

 

 

Hopefull it's not the latter... I don't want to wait 4 days for something as small as a $5 transfer..

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1 ACCEPTED SOLUTION

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Moderator

Re: Using Funds in PayPal Blanace and Credit Card

Hi @Induran,

 

That's a great question!

 

If you hold a balance within your PayPal account, the funds will always first process from the balance. The remaining amount due would need to come from a funding source on your PayPal account.

 

I hope this information helps.

 

Thanks,

Tricia Smiley Happy

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

View solution in original post

5 REPLIES 5
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Moderator

Re: Using Funds in PayPal Blanace and Credit Card

Hi @Induran,

 

That's a great question!

 

If you hold a balance within your PayPal account, the funds will always first process from the balance. The remaining amount due would need to come from a funding source on your PayPal account.

 

I hope this information helps.

 

Thanks,

Tricia Smiley Happy

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

View solution in original post

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Contributor

Re: Using Funds in PayPal Blanace and Credit Card

So not true, you took £300 from my bank account today, when I had £400 paypal balance!!!!   Not happy

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Moderator

Re: Using Funds in PayPal Blanace and Credit Card

Hi @Sharonlmartin

 

I'm sorry to hear of the frustration.

 

I would recommend reaching out to PayPal regarding the issue. If you had an available balance, the funding source will always be the balance. Were fund funds available in your balance? If you've received funds and they are on hold, you wouldn't be able to use the funds. Give us a call, we can look into this.

 

A PayPal specialist can be reached directly at 888-221-1161 Monday through Friday, 4 a.m. to 10 p.m. Pacific and weekends from 6 a.m. to 8 p.m. Pacific for additional assistance. PayPal can also be reached on Facebook at Facebook.com/PayPal and on Twitter at @AskPayPal.

 

Thanks,

Tricia Smiley Happy

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
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Contributor

Re: Using Funds in PayPal Blanace and Credit Card

The funds were available the day I purchased the goods, I transferred the money from my bank account into my paypal account

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Moderator

Re: Using Funds in PayPal Blanace and Credit Card

Hi @Sharonlmartin

 

Hmm. that is very odd.

 

I would reach out to our support team and we can look into this.

 

Thanks,
Tricia Smiley Happy

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.