Urgent bank account issue
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Hello,
I recently withdrew two separate amounts of money to a savings account I have. Well, had. Turns out, that account has been deactivated because I have not had funds in it for some time. I added my currently active checking account to my account list, but it has not been confirmed yet. What should I do? It says on Paypal that one of my withdrawals has been completed. But the account doesn't exist, at least not under my name. I urgently need this money back for living expenses.
I tried calling my bank, and they told me there was no activity for any savings account under my name, and to call Paypal. I called Paypal customer service, and could only get an automated response system that could not handle an advanced problem such as mine. I really could use some help, I really need this money soon. Thanks for any help you can give me.
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Alright, it appears this is mostly my fault. When I tried adding my checking account, it said the account number was already being used on my Paypal account. Sure enough, the last four digits of my registered bank account were a match. However, it was marked as a savings account, not a checking account like it should be. I can't remove the falsely labeled account because I still have a pending withdrawal, and then there's the matter of the over twenty dollars that apparently has been transferred. Alright, so now what?
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Hi Nmiller,
Welcome to the forums! 🙂
Once that transfer has completed or failed, you will be able to remove the bank and re-add it with the corrected information. If the bank denies the transfer, the funds will go back to your PayPal account. If the bank accepts the transfer, it's still a good idea to correct the information on your account to prevent any problems in the future.
I hope this helps!
Olivia
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