Paypal employees need to learn how refunding works and what to say and not to say. i called in 4 different times and each time i got a different answer on how i was getting my refund for an item i cancelled. Paypal employees are not trained properly what so ever.
Why don't you just bear with them? Not every employee is going to have an identical answer. I'll admit i've had some displeasures with their customer service, but it sure is a **bleep** of a lot better than emailing them.
unfortunately this doesnt pertain to my situation.
what is the main email to the head quarters? so other customers dont have the same issues, i just want the customer service to improve is all. im not **bleep** off or mad. it just needs improvement and telling paypal customers thing to do when it will cause more problems
i get what your saying, employees just need a better trainning, instead of telling me to do things that are not necessary that cause more problems. if i didnt know what i was doing then paypal telling me to call my bank to cancel a payment that paypal has already taken out of my bank. paypal employees are not trained properly, they just read off cheat note on the corner of their monitor.
