Can a seller refund held funds to a buyer?
Few weeks back I bought something on ebay. I received the wrong item. Seller never responded until almost a week later when I decided to open an ebay case.
Now I returned the item and it was delivered on 6/16.
The issue is this: The seller is refusing to refund my money because "since you held up my money in paypal by reporting me i need to wait until that is resolved. when i get the money back ill send it back."
I was under the impression paypal holds the funds so that they can be refunded in situations like I am in.
The hold has nothing to do with the ebay case (?).
If I opened a PayPal case would that allow the seller to refund with the held funds? Or is he just lying and/or wrong about not being able to refund me?
Now that I think about it though, payment was sent 22 days ago so the money should not even be held anymore (I thought it was 21 days).
