cancel
Showing results for 
Search instead for 
Did you mean: 

Problems with buyers using credit/debit cards but paypal balance ok?

Options
Woody2Shoez
Member
Posted on

Over the past couple days customers of my store have been saying they were unable to use their credit/debit cards and getting the error message "the card you entered cannot be used for this kind of payment". If it matters my store sells digital goods, and I haven't changed anything on my account over the past couple months, nor has my account been in bad standing.

 

Has PayPal changed something to make their service even less enjoyable to use, or is there an easy fix for this?

1 REPLY 1

Problems with buyers using credit/debit cards but paypal balance ok?

Options
kernowlass
Esteemed Advisor

@Woody2Shoez

 

I "think" for security reasons (ie reducing chargebacks), paypal security blocks the use of some payment methods on sites that sell virtual items.

 

But you would need to check with customer services to confirm that.


Advice is voluntary.
Kudos / Solution appreciated.

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.