Paypal has not updated tracking info

alma4350
New Community Member

Hey all,

The package that I sent to a buyer has arrived with him. I confirmed this both with the buyer and with the usps tracking site. Paypal has not updated the tracking , it still says in progress. I manually entered the tracking info into paypal the moment I recieved it. Can anyone tell me what is going on ? This is effecting my funds being released and doesn't seem right.

cheers

Login to Me Too
1 REPLY 1

DPCreations
Frequent Advisor
Frequent Advisor

When you shipped the item, did you add the USPS tracking number and shipping date?  Was the tracking number correct?

 

Or, did you print the shipping label from PayPal using the link form the sale?

 

What was the destination?

 

Was this a high-risk item sale?

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.