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One of my friends sent me a payment to help with my college tuition. I recieved an email saying the transation was made but I cannot claim the money because it is not showing in my paypall account. What do I do?
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After some monkeying around I discovered the problem, which was I had forgotten to confirm my email. I have since done this and the payment has been recieved. Thanks for your help!
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Unfortunately we don't have any details concerning your account, for example, is your account "verified"?
In the email you received, is a link to claim the payment?
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Yes, my account is verified
There is a link to claim the money. That takes me to my paypal account summary page.
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Normally you click on the link which takes you the PayPal Login Screen, once you log in, the money you've claimed will appear in your account. If it doesn't, log out of PayPal and click the link in the email once more, then log in again. If it's still not doing anything, suggest that you follow-up with customer support as they can check a few things out for you. You can contact them via email, phone or through Twitter @AskPayPal or via Private Message on their Facebook page at https://www.facebook.com/PayPal
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After some monkeying around I discovered the problem, which was I had forgotten to confirm my email. I have since done this and the payment has been recieved. Thanks for your help!
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