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Payment is being declined even though I have available funds in my Paypal balance

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cliffordchin
New Community Member
Posted on

I am trying to make a payment through a 3rd party payment service. Epoch.com

 

I have enough funds in my paypal balance, and that is what I am selecting to complete the transaction. 

 

However after I enter my email address, it is saying that the payment is declined. 

 

I've contacted epoch.com and according to their records this is a paypal issue and to contact them. (unfortunately paypal offices are closed already).

 

Does anyone know what might be happening? Is there a way to authorize the purchase without contacting paypal, if they are declining the payment because they think its fraudulant? 

 

Thanks for any help. 

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