PayPal won't let me add money from my bank account

reversalmushroo
Contributor
Contributor

I used to be able to add money from my bank account just fine, but then one day when I tried to add some money, PayPal said it wouldn't let me until I gave them my social security number among other things. It was all too much of a pain in the @$$, so I never did it (and I'm pretty sure you're never supposed to give out your social security number anyway). Eventually, Paypal sent me an email telling me why they put that arbitrary limit on my account, which is what they should've done to begin with. The reason for this change is because the IRS has instituted new regulations requiring online money services (such as PayPal) to gather everyone's social security numbers and other info so that the IRS can tax people who make over $20000 using said services. I could not give them the things they wanted, and one day I received an email saying that they'd decided to lift the limit on my account, despite the fact that i had not complied with their demands. So I go to "Add Money", and I see two options: "Bank transfer" and "green dot MoneyPak". However, "Bank transfer" doesn't link to anything; it's just plain text that does nothing when you click on it. There is also a notification that reads: "We were unable to confirm your personal information at this time. To find out what we need from you, go to the Resolution Center." But whenever I go to the Resolution Center, there's nothing there about personal information at all; it's just a bunch of links that go to pages about transactions and purchases, nothing to do with what they want from me or how I can get the "Bank transfer" option to work. I tried getting in touch with the staff, but every link just leads to an automated menu with more links, none of which pertain to my situation. How can I talk to an actual person? Why did Paypal send me an email telling me that they lifted the limit on my account when they did no such thing? If they removed the limit, then why is it still there? Why doesn't the Resolution Center tell me what I need to know, and why did Paypal tell me to go there? How can I transfer money from my bank account to my Paypal account?

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4 REPLIES 4

lnocks13
New Community Member
same here! the money shows up in my paypal account, I NEVER got a "add to bank" link so i dont know about that. I just need the money in my bank!
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bimmerramo
Member
Member

I am having the exact issues, it makes me nervous because even though it has been lifted I still can not delete my bank account and add a new one, I think I may just start over fresh with a new account. But I would like to keep this one if there is a way to fix it.....

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reversalmushroo
Contributor
Contributor

Call PayPal, explain your problem, and make sure that they transfer you to a "specialist."

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answerman
New Community Member

they might be watching for money laundering

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