Opened a dispute yet no money has been refunded

Thanks4Helping
Contributor
Contributor

So I opened a dispute on an item I purchased and the seller has not responded for 10 days. It does say that if the seller does not respond for 10 days, the money is returned to the rightful owner and I do not have that money. Any reasons why? I should have receieved my money back yesterday (Decemember 18)

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Thanks4Helping

 

Did you escalate the dispute to a claim?

 

If so then paypal give the seller 10 days and once the deadline has been reached they review / refund within 48 hours after that.


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