One merchant blocking all payments?

Guthrum
New Community Member

When I attempt to pay someone using Paypal, the following appears on the "Pay for goods or services" page:


Pay for goods or services

No PayPal transaction fee for you. The seller pays the fee. Plus, you may be covered by PayPal Buyer Protection.

VF

V. Fadeev

 

The "VF" is in a circle and refers to one of the many merchants whom I have paid in the past, V.Fadeev. However, if I try to enter a different email address in the box, it is not recognised: it would seem that I can only pay V.Fadeev. How can I remove "V.Fadeev" from this page so that I can resume payments to other merchants when necessary?

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1 REPLY 1

DenimDan12
Contributor
Contributor
Hello, are you using a mobile app or is this online? If through a mobile app I would recommend uninstalling and reinstalling. If this is done from the website then trying using a phone number instead.
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