My debit MASTERCARD is getting declined.

[benjocamp]

My debit mastercard has been declined for gas, retail, and online purchases.  The funds are available, and I have selected the backup which also has funds available.  I tried using as a credit card online, entering card number, exp and code, etc..and it was declined.  When I tried to pay by paypal and add the card number when it prompts me to ask which funding source I want to use, and it said that they are unabe to add this card number?  

This card has also worked fine for online purchases, and retail purchases, so I know it is properly linked.  The purchase receipts are emailed to me.  It has worked probably 20 times, and been declined about 6 times.    doesnt seem to be any pattern to it.  

Thanks in advance for any ideas on this!!

[PayPal_AdamD]

Hi benjocamp -

Thanks for reaching out to us here. I am sorry to hear about the declines that you may be running into with your PayPal Debit Mastercard. Please contact us at 1-866-6080 and we can look into what might be causing this.

- Adam

[ladywithfinesse]

My Paypal MC got declined today.  While shopping at the grocery store, I got a call from a customer and took a payment from him over the phone using paypal here, punching the numbers in rather than swiping the card.  Later, I checked out and tried to use my paypal debit mastercard and it got declined.  I tried to used it as a credit card and also with my pin.  Both ways declined.  Not only did I have money in the account, but I also have a backup funding on there with my other bank.  Why did it decline?!  This is so inconvenient!  I called paypal customer service and they told me because i had a payment go in without swiping the card, and then i turned around and tried to use the card, it triggered a risk profile and declined.  To me it doesn't make sense.  If they want to do a hold on the funds, that's fine... but I have backup funding so it should go thru!  If i had a zero balance, the purchase would have easily gone thru.  Paypal needs to review and fix the way they handle the risk profiles.