Listed Credit Card No Longer Used

fourwheelinit
Contributor
Contributor

I keep getting a message about an expiring CC but it was lost or stolen.  I cant see where I can delete it.  Any ideas.  Email is aggravating.

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PayPal_Tricia
Moderator
Moderator

Hi @fourwheelinit,

 

Welcome to the PayPal Community Smiley Very Happy

 

That's a great question and I'm sorry to hear of the frustration this has caused.

 

You would be able to remove the card from your PayPal account. Here are some instructions on how to remove a credit card from your PayPal account. If you have any issues removing it, please reach out to us. 

 

A PayPal specialist can be reached by calling 888-221-1161 Monday through Friday, 4 a.m. to 10 p.m. Pacific and weekends from 6 a.m. to 8 p.m. Pacific for additional assistance. PayPal can also be reached on Facebook at Facebook.com/PayPal and on Twitter at @AskPayPal.

 

Thanks,

Tricia Smiley Happy

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

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PayPal_Tricia
Moderator
Moderator

Hi @fourwheelinit,

 

Welcome to the PayPal Community Smiley Very Happy

 

That's a great question and I'm sorry to hear of the frustration this has caused.

 

You would be able to remove the card from your PayPal account. Here are some instructions on how to remove a credit card from your PayPal account. If you have any issues removing it, please reach out to us. 

 

A PayPal specialist can be reached by calling 888-221-1161 Monday through Friday, 4 a.m. to 10 p.m. Pacific and weekends from 6 a.m. to 8 p.m. Pacific for additional assistance. PayPal can also be reached on Facebook at Facebook.com/PayPal and on Twitter at @AskPayPal.

 

Thanks,

Tricia Smiley Happy

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
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fourwheelinit
Contributor
Contributor

Thank you very much.  This worked.  Just wish that the 'Remove Card' link would work from the email they send.

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Jas68
New Community Member

How do I remove an expired card from my account?

 

Please don't point me at the above link, it's expired after only three weeks!

 

Why is it so difficult to do this? Why do I have to resort to this forum? 

 

I guess it's because PayPal is more-or-less a monopoly, there's no need to make things convienient for customers.

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