INTERNER SERVER ERROR

[almaghriby]

hello,

two days now when i try to widraw money to my credit card, it won't, i alwayz get this error "INTERNER SERVER ERROR"

i contact the support many times i did not get an answer yet,

thanks

[asherafD1]

same here . i call the customer service but they said it's  an error from server and all that i have to do is waiting >.<

[Abdel_ABRA]

Still The Same Error, popping out whenever I try to Withdraw, such a disappointment   

[almaghriby]

yeah, i called the help center and he told me that is a general issue, and i sent to many massages, but i did not get an answer from, now i need my money but i can't get it 

[Abdel_ABRA]

is this your first time trying to withdraw your money from paypal ?

[almaghriby]

no it's not, but the first time using a new card,

[Abdel_ABRA]

Yeah So that's why, I contacted the support and they told me that this error appears  because the bank account details registered with PayPal account don't match what the bank has on file. in My case I doubt it may be the billing address. 

To Fix it they told me that I have to remove the card from paypal then adjust the infos to match the bank file and then add the card again.

[jawbfl]

@Abdel_ABRA 

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@Abdel_ABRA wrote:

Yeah So that's why, I contacted the support and they told me that this error appears  because the bank account details registered with PayPal account don't match what the bank has on file. in My case I doubt it may be the billing address. 

To Fix it they told me that I have to remove the card from paypal then adjust the infos to match the bank file and then add the card again.

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Did that fixed the problem for you ?

[almaghriby]

i don't know if they fixed the problem or not yet, but last day i changed the card's adress to the bank adress,

i tried to day to widraw money and it works, 

[Abdel_ABRA]

Hi everyone, Go check again, I woke up this morning and I was able to withdraw the money without fixing anything in my account. I Guess they fixed the issue.

I hope  it would be the same for you all.