Item sold over 2 weeks ago, payment made, item sent, I've received positive feedback, under transactions it says issue refund. I do not understand. I've received no e-mails or messages on eBay and pay-pal is holding the money. Please help.
PayPal can hold funds up to 21 days if your PayPal account is not verified. Do you have a specific message that says to issue a refund or do you just see the Issue Refund link?
