I cant print my shipping label?

BrianMcGovern
New Community Member

OK every time i try to print my shipping label an error comes up saying "This User ID already exists.PayPal Shipping is not available. We apologize for the inconvenience. " then it sends me a "UPS Account Number:" ill type it in and then press enter. ill finally get to the terms and condition page and when i click agree it sends me back saying the user id already exists thing.??

Please help? i really need to print this shipping label today!!

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1 REPLY 1

PayPal_Frank
Administrator
Administrator

Hi BrianMcGovern,

 

Welcome! 🙂

 

It sounds like the UPS account expired due to inactivity.  Has it been a while since you used it?

 

One solution is to create a new UPS account and link that with PayPal.  Instructions for this can be found in my tips post linked below:

 

Shipping: Troubleshooting

 

I hope this helps!

 

- Frank

If you see a helpful post, please accept it as a solution or give the author kudos. 🙂 Thanks!
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