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Help! Can't send money.

New Community Member

Help! Can't send money.

Hello all,

 

Before you ask, yes my account is verified. Yesterday I could make a payment, but today I am getting this screen: http://gyazo.com/858eba750c2e943b0374eb1689a9dec1

 

Any tips? I do have the amount required in my paypal balance.

1 REPLY
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Volunteer Advisor

Re: Help! Can't send money.

How about any credit cards with expired dates - that too can trigger this error.

 

Unfortunately the error message is generic, it may be that it's just a system glitch at that point in time.  As we are a member to member help group, we don't have the resources to pin down a route cause.  Just toss out some suggestions that have helped others.

 

You can wait a bit and retry, but before doing so, refresh your web browser by deleting the cookies, temp files and history.  Then close the browser, reopen and retry.

 

You can also try using a different web browser or computer is possible.

 

If the issue continues, all you can do is follow-up with customer support.  You can contact them via email, phone or through Twitter @AskPayPal or via Private Message on their Facebook page at https://www.facebook.com/PayPal