HELP!!!! Cant use Debit Card suddenly

Harley_Daun
Contributor
Contributor

Hi,
Today I was buying a product and the first and second time I used the card to buy things it worked then suddenly it stopped working saying 


"You cannot use an e-mail address or card number that belongs to an existing PayPal account. If you have a PayPal account, please log in. If you don't, please change the e-mail address or card number and try again."

I did not add the card to an account the first time I accidentally said my email was h****y***n(at)hotmail.com as I didn't want to use my paypal account so it would not save the card on the account and the second time I used h****y***n(at)hotmail.co.uk which was the correct one both the transactions worked and I got the item then suddenly it stops working when im trying to buy a third item and says

"You cannot use an e-mail address or card number that belongs to an existing PayPal account. If you have a PayPal account, please log in. If you don't, please change the e-mail address or card number and try again."

 

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1 ACCEPTED SOLUTION

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snowshoe
Frequent Advisor
Frequent Advisor

Unfortunately you would need to contact customer support for assistance.

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Solved

snowshoe
Frequent Advisor
Frequent Advisor

Unfortunately you would need to contact customer support for assistance.

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