Fee

Minecrafter7215
Contributor
Contributor

Why did Paypal charge me $14.30?

 

Dec. 29, 2015 Electronic Funds Transfer PREAUTHORIZED DEBIT PAYPAL PTE LTD $14.30

 

I am wishing for a refund as I have no idea what this was for.

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6 REPLIES 6

minty1
Advisor
Advisor

Hi Minecrafter7215

 

Any unauthorised payments can be disputed in the resolution centre

Escalate as soon as u can

Do not close unless u are happy with the outcome

 

See the link on how to 

https://www.paypal.com/selfhelp/article/FAQ1608/1

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Minecrafter7215
Contributor
Contributor

@minty1 Link doesn't' work.

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DPCreations
Frequent Advisor
Frequent Advisor

Click on Contact at the bottom of this page, then clikck Resolution Center.  That's where you start.

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DPCreations
Frequent Advisor
Frequent Advisor

It miay have been a susbscription service you previously authorized..

 

You could call PayPal for help or starrt a claim.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@DPCreations

 

DP is probably correct, check this out >>

 

Paypal summary page > profile (spanner looking icon next to log out) > bottom right paypal settings > pre-approved payments.

 

If so then DO NOT file an unauthorised dispute or it may lead to problems.


Advice is voluntary.
Kudos / Solution appreciated.
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DPCreations
Frequent Advisor
Frequent Advisor

If you authorized an annual subscription a year ago it is still authorized, so make sure it wasn't something you authorized a ago as you can't dispute something you authorized and forgot you authorized.

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