Error message

KimmieJS
Contributor
Contributor

I am attempting to make a payment and I continue to receive this message "Your payment method isn't working. Do you want to try again with another card or bank?'. I have more than sufficient credit with PayPal and it will not let me use my bank account on file. I was however ale to make a payment from my bank account to PayPal so I know this is not the prolem.

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2 REPLIES 2

DPCreations
Frequent Advisor
Frequent Advisor

What type of payment are you trying to make?

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KimmieJS
Contributor
Contributor

I was attempting to pay an account in which PayPal had been used before. I just got off the phone with PayPal and the problem was corrected. There was some kind of security issue so once I answered a few questions the problem was resolved. Thank you for responding to my plea for help. Cheers

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