Editing An Invoice To Change A Customer's Email Addy

Coastal
New Community Member

I issued an invoice to my customer, sent him a reminder and now he wants the Paypal invoice sent to another email address instead.

How do I resend the invoice using his additional email address?

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1 REPLY 1

PayPal_Adrian
PayPal Employee
PayPal Employee

Coastal -

 

Hello there!

 

You can send the invoice to another address by logging in and clicking on "Request Money."  Locate your invoice down below and select "Copy."  You'll then be taken to a page that is a copy of that invoice and you can edit it to your heart's desire!  You'll just want to make sure you cancel the old one so they don't accidentally pay it twice! 

 

Thanks!

 

Adrian

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