DPRP is disabled for this merchant. ShortMessage: DPRP is disabled. ErrorCode: 11586

sbshah
Contributor
Contributor

Hi,

 

I have Create One bussiness account with USA region and when i am try to test with that API credential in my site.

 

API response throughs an error like "DPRP is disabled for this merchant. ShortMessage: DPRP is disabled. ErrorCode: 11586"

 

When i am trying to test with my sandbox account for recurring process i am getting error for "DPRP disabled error"

 

So can any one help me out how to enabled DPRP for sandbox account.


Please help me if anyone knows

Thanks in Advance.

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2 REPLIES 2

snowshoe
Frequent Advisor
Frequent Advisor

Sounds like DirectPayment Recurring Payments (DPRA) is not enabled.  It's an feature that you have to enable in your account.  Log in to your account. go to product and services tab and check bottom of the page where you will find recurring payments.  If you're unable to enable this feature, you need to contact Tech Support for assistance:

https://ppmts.custhelp.com/app/home

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sbshah
Contributor
Contributor

Hey,

 

Thanks for your reply i will go through it and let you know

 

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