Could I have sent money to a cancelled bank account?

Dunlop0078
Contributor
Contributor

I just recived a payment from ebay and sent it to my linked bank account. The problem is I haven't used paypal in a while and I cant remember if the linked bank account is my old account or my new one, they are at the same bank so I cant really tell which account my paypal is linked to. Would paypal even allow me to send money to a bank account that is no longer active? And if it did would they notice and return the money to my paypal account? I dont see any pending transactions in my bank account yet, its only been like a half hour since I sent it however. Just getting a bit worried. I appreciate any input, thanks.

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3 REPLIES 3

PayPal_Ashley
Moderator
Moderator

Hi @Dunlop0078!

 

Welcome to the PayPal Community! 🙂 

 

Great question about withdrawing funds to your bank account! PayPal will not know whether or not your bank account is opened or closed upon initiation of the withdrawal. We send the funds to your bank and your bank will decide whether to accept or reject the transfer. (This may take 3-4 business days.)

 

In most cases where a bank account is closed, we find that the bank will return the funds to us. When the bank returns the funds due to a closed checking or savings account, PayPal is notified of the closed account status, the bank account is automatically disabled from your PayPal account and the money is placed back in your PayPal balance. 

 

I hope this helps!

 

-Ashley

 

 


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davidmorris
Contributor
Contributor

Ashley, I am unable to withdraw my funds, can you help me?

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PayPal_Tricia
Moderator
Moderator

Hi @davidmorris,

 

I'm sorry to hear you're experiencing issues trying to withdraw funds from your PayPal account.

 

We wouldn’t be able to provide assistance on the Community Forum but I would recommend contacting a PayPal specialist directly at 888-221-1161 Monday through Friday, 4 a.m. to 10 p.m. Pacific and weekends from 6 a.m. to 8 p.m. Pacific for additional assistance. PayPal can also be reached on Facebook at Facebook.com/PayPal and on Twitter at @AskPayPal.

 

Once we receive contact from you via one of the options listed above, we can help out!

 

Thanks,

Tricia Smiley Happy

 

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
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