Charged twice, one payment went through, other is pending.

AH20
Contributor
Contributor

So I ordered something from Aerie, and when I put my order through, it showed that paypal was sending the payment through twice for one order. The item shipped, and one payment has gone through and is complete. The other one is still in pending mode. I was assuming it would drop off eventually, but it's been 5 days and it still says "payment pending." Not sure what I should do/contact since I've never had this problem before.

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2 REPLIES 2

AH20
Contributor
Contributor

To clarify, Aerie isn't charging me twice, but it's listed on paypal as being charged twice. 

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tisfortipper
New Community Member

This JUST happened to me. Im wondering if it eventually stopped pending or if you ended up having to contact paypal?

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