Can't capture funds

[willa87]

This is the first time I've had this problem. I have an authorization from a customer for $115.99, and was getting errors when I tried to capture it. Then it showed that I had two authorizations from the same customer for the same amount. So I e-mailed Paypal about it a couple days ago and haven't heard back. So today it's back to one authorization, and I still can't capture it. But I filled the order anyways because I assumed there was no problem, and his package shipped today(I use dropshipping). I searched for an answer and apparently paypal doesn't allow captures if there's a problem with the customer's account. He also doesn't have an address on file with PayPal. Did I just **bleep** myself? Will I ever be able to capture these funds? Thanks in advance

[BednBreakfast]

My experience, after talking with my customer, it was my customer's credit card company that refused to withdraw from the customer's card on grounds that the credit card company thought it was a cheesy transaction.  My customer had to call her credit card company to explain that I processed a legitimate transaction before they would release the funds.