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I received a notification for an item I did not purchase. This is not showing up in my account. Can I assume this is a scam, and, since I can't seem to talk to a real person, how do I deal with this? Change my password, dispute the purchase, ignore it?
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Wow, thanks for being so specific. This is the first time I have had any problems with PayPal, and your points were spot on.(pardon the pun ) This has made my day and I can feel better and safer with this knowledge. It's frustrating not being able to talk to a real person when all the message talking points don't fit your situation. Again, thanks!
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Firstly how did that email address you? If it was not by your full name then it would be a spoof.
Secondly if there was a link OR attachment in that email to ''cancel'' the transaction then again it would be a spoof.
If there was a problem with your account paypal would not ask you to click on an unsafe link in an email, they would direct you to log in normally and go to the resolution or the message centre for more information.
More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
Advice is voluntary.
Kudos / Solution appreciated.
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Wow, thanks for being so specific. This is the first time I have had any problems with PayPal, and your points were spot on.(pardon the pun ) This has made my day and I can feel better and safer with this knowledge. It's frustrating not being able to talk to a real person when all the message talking points don't fit your situation. Again, thanks!
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