My money is getting held even though I haven't sold anything at all.

NickUrsini
New Community Member

My father sent me some money (via PayPal)  and paypal is holding my money even though I haven't sold anything.  All ideas help. Thank you 🙂

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kernowlass
Esteemed Advisor
Esteemed Advisor

@NickUrsini

 


Its down to how the payment was SENT to your account.

1. If your family member etc chose the send money > goods / services option then paypal would see you as a seller and apply the new seller hold. They would also charge you a fee.

2. If your  family member had chosen the send money > family / friends option then you would have had the payment instantly.

You could try getting your  family member to call customer services and authorise them to release the payment sooner as it was sent the wrong way?


Advice is voluntary.
Kudos / Solution appreciated.

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@NickUrsini

 


Its down to how the payment was SENT to your account.

1. If your family member etc chose the send money > goods / services option then paypal would see you as a seller and apply the new seller hold. They would also charge you a fee.

2. If your  family member had chosen the send money > family / friends option then you would have had the payment instantly.

You could try getting your  family member to call customer services and authorise them to release the payment sooner as it was sent the wrong way?


Advice is voluntary.
Kudos / Solution appreciated.
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NickUrsini
New Community Member

Thank you so much for the help!

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