My account was limited.

2195907626
Contributor
Contributor

After I registered my account, I added only 200 CAD. In addition, I did not make any transaction, but my account is limited. How do I reply?

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1 REPLY 1

PayPal_Ashley
Moderator
Moderator

Hi @2195907626

 

Welcome to the PayPal Community Help Forums! I'm sorry to hear you're facing a limitation on your account. 😞 

 

Account limitations are placed in situations where we see unusual or suspicious activity, or when we need to collect information necessary for keeping your account open. When we place a limitation, an email is sent to explain the reason for the limitation and what needs to be done to resolve the problem. In most cases, you can find options to resolve the limitation in the Resolution Center.

 

If you've already checked the Resolution Center and still need help, please reach out to customer support. Customer support can be reached by clicking "Help & Contact" on the PayPal website, @AskPayPal on Twitter or the PayPal Facebook page.  

 

-Ashley


If you see a helpful post, please accept it as a solution or give the author kudos. 🙂 Thanks!
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