Can't confirm my phone number

AMFournier
New Community Member

Hi all,

I just added my new cell phone number to my profile and I can't confirm it. Paypal supposely sent me a text message with the security code but I never receive it. My new cell number is an american phone number where as my Paypal acount is canadian. 

Any clue on how to solve this?

 

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2 REPLIES 2

ckeyes
New Community Member
This seems to be a reoccurring problem for people. I am locked out of my account because of this. So far PayPal has been unresponsive to my emails.
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Slumxx
Contributor
Contributor
I'm also having problems trying to confirm my Australian mobile number after I needed to change it. I can't find an option anywhere (on site or app) to receive one it just states its still unconfirmed. Kinda frustrating!
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