Ability to edit Profile Cancelled email notification
TamFit
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Jan-14-2018
07:45 AM
I'm wondering if there is a way to edit the text in the Profile Cancelled email notification that goes out to a customer when their automatic payments are complete. Right now, PayPal sends an email stating "Profile Cancelled". My clients are getting confused. They think I'm cancelling their profile. I want to be able to say something like "your automatic payments are complete". I also would like to include a message to my clients within that email, like maybe a special offer or something to continue servicing them. This would be an asset to my PayPal account and business operations.
0 REPLIES 0
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Account Limitation and Bank Acc Stuck in About Settings
- Payment I didn't make - worried in About Protections
- Why did Paypal change my name & now making me suffer for it? in About Settings
- Paypal forcing me to keep accounts linked, and refusing to let me cancel my PayPal account. in About Settings
- Payment refunded but payment claimed to bank account in Disputes and claims