We're sorry,but we can't send your payment right now.

JustCallMeAlice
New Community Member

I get this error whenever i try to send money on paypal
Is there anyway to fix this?
I Have $30 on my paypal! Smiley Sad

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147 REPLIES 147

4u4hella
Member
Member

I recently had a similar problem. I did delete cookies, did change the browser and so on. The only thing that helped - it's waiting for about 12 hours after the transfer of money to my account.

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Dougarz
New Community Member

Same issue here....tried 3 times, no change. Even closed browser, cleared cookies, etc...no change.

I emailed them.

 

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AugustStein
Member
Member

I've tried to send this payment on 4 different browsers and mobile about 3 times each and it still won't let me send it. I've tried almost everything. The seller I'm trying to pay is getting upset and I'm really fed up with it on this point

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Pedrojr21
New Community Member

Shlackpeny
Contributor
Contributor
The issue with this error message is that you are using the chrome browser... This is the solution given by PayPal support. Use any browser except the chrome browser when you use PayPal.
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Renzile
Contributor
Contributor
Nope not necessarily. Im using my regular iPhone safari. Plus tried using my laptop for the purchase. (Doesn't work) your account is frozen and you need to contact customer service so they know your still online and you've want your money let go.
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steviepedia
Member
Member

I was using a different email address for paypal and ebay... paypal obviously doesn't like this.


Solution which worked for me: I logged onto PayPal, went to Profile > My Details and added the email address I was using for ebay. I also "confirmed" it, but not sure if that step is necessary.

 

Hopefully this will work for others too!

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patricks
New Community Member

I had the same problem too. I tried to send my money to a different email address(my friend's email address) and it worked. I think the problem is we send money to the same email address over and over again.

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JoeGrech
Member
Member

I am also having the same issue... I have $600 in my account!!!

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Patrack
Contributor
Contributor

Got the same issue today trying to buy something off Ebay.

Honnestly, worthless help center I've ever seen in all my life.
"We're sorry, but we can't send your payment right now"

"We are not able to process your payment using your PayPal account at this time. Please return to the merchant's website and try using a different payment method (if available)."

 

So... Paypal ?? Mind telling us what's the problem with that and how we fix this?
Tried everything other members say on this topic, nothing worked so far.

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