Sorry, we can’t complete your purchase at this time Please return to the merchant.

Pyrex_
Contributor
Contributor

I keep trying to get something off a website and when i log in and im ready to pay i keep getting this message 

 

Sorry, we can’t complete your purchase at this time
Please return to the merchant and choose another way to pay.
 
 
and plus ive tried doing this 
  1. Log into your PayPal Account
  2. Click ‘Profile’
  3. Click ‘More Options’
  4. Select ‘My Selling Tools’
  5. Click ‘Block Payments’
  6. Under the Payment Receiving Preferences, find the “Block payments from users who:” section
  7. Uncheck the “Initiate payments from the Pay Anyone subtab of the Send Money tab” option
  8. Click ‘Save’

 

but i never see the option "

  1. Uncheck the “Initiate payments from the Pay Anyone subtab of the Send Money tab” option"
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127 REPLIES 127

AustinGames
Contributor
Contributor
Agreed Ive been trying to make a Purchase But It will NEVER work! Nothing on the forums can help this...
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MagicalUnicorn
Contributor
Contributor

I am having the same problem when I tried to add funds to my Steam wallet. Steam support told me to contact paypal, and I don't know what's next... I was using my account just fine until yesterday, when it gave me the same error 😕

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nhat2nhat2
New Community Member

Hello,

 

My account paypal type Personal, i not see option below

 

....Please help me, thanks

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supremepicasso
Contributor
Contributor

-edit- resolved

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Temp20230525G
Member
Member

What did you end up doing to resolve this?  I am having the same issue with a particular merchant

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jaysus
Member
Member

was anyone able to find a solution?

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Alirezarz62
Contributor
Contributor
It seems Paypal doesnt give a **bleep** of this **bleep** annoying issue! Im getting too angry of it Im new in paypal I recieved 150$ balance but i cant purchase with it anywhere! (Except pre-approved sites like google , spotify and etc)
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chickenduckbird
Contributor
Contributor

someone please help me! this is really annoying.

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ashtobro
Contributor
Contributor

i've tried every possible thing i can do at this time, I've read dozens of post, none had working fixes, some links or solutions flat out don't work, like the withdrawl limit link flat out doesnt work, and then i contacted customer support, useless people can't have a say in what their system deems unsafe, like my bank account that i used LITERALLY 8 days ago with no problems, I just want to use paypal, but i cant

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stw_modding1
Contributor
Contributor

Dude I figured it out email me when you get this **personal content deleted**

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