How to cancel pending payment for uncompleted order?
ElizaQin
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Posted on
Nov-27-2017
06:13 PM
I purchase some cloth using paypal, due to internet access issue, I didn't get my order confrimation #. However, I still get email said the payment was pending and wait for order to be completed. What I can do at this point?
1 REPLY 1
PayPal_AshleyM
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Nov-29-2017
04:09 PM
Hey ElizaQin,
Thanks for reaching out to our Community forum! It sounds like the payment still went through, so I would advise reaching out to the merchant to confirm the order completed and to get the order number from them!
- Ashley M
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