About refund Question

kingkwong
New Community Member

so i just bought a item is paid by US dollar , but i live in Canada, so paypal will automatically to exchange the money rate for me , but right now i got refund from the store , so will i get back the same money i paid in CAD or ? thank you 

Login to Me Too
1 REPLY 1

PayPal_AshleyP
Moderator
Moderator

Hi kingkwong,

 

I would be happy to help answer your question today!

 

When we issue a refund, we use the same currency currency conversion rate for the refund, as was used for the original transaction, if the refund is processed within 60 days. Any refunds beyond 60 days are processed at the currency conversion rate effective at that time. If your card was originally charged in CAD, then it would also be refunded in CAD.

 

-Ashley PHeart

If you found my reply helpful, please accept it as a solution. Thanks!
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.