return, fee for shipping label?

[golfrocks]

why am I charged for a return shipping label?  Why can't I make it and print it out myself?

[TheJayJayStore]

I recommend contacting the merchant you purchased the item from first. The only way PayPal can help you is if you know someone else had used your PayPal account without your knowledge. If you know that someone else had used your account without your permission, you should go to https://www.paypal.com/webapps/mpp/paypal-safety-and-security or contact PayPal by phone at https://www.paypal.com/selfhelp/contact/call or by email at https://www.paypal.com/selfhelp/contact/email.