paypal payment being "processed" for 10 days

KeithWBarlow
New Community Member

2nd ebay transaction in a row customer buying from me paying with paypal- hourglass on $$ for weeks saying the payment is being "processed" by paypal.  No funds deposited, so no record on paypal's end, ebay thinks it is paid so I can't cancel the transaction- can't get anyone on the phone of course.  I had changed my e-mail address on paypal and ebay and that might be part of the issue- I unlinked and relinked my paypal but no change.

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2 REPLIES 2

screambledeggs
Contributor
Contributor

Is the payment funded by an eCheck? Or is the payment on hold for 21 days due to the eBay funds availability program?

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Whac-A-Mole
Frequent Advisor
Frequent Advisor

Your payment is sent to the paypal address in your Ebay listing.

if you have changed your Paypal EMAIL ADdress,then the payment is not claimed,ask your buyer t o cancel the payment if he can.

canyou log on to your old email address and see if the payment is there? 

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