payment mistake
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I sent a family member money. It was supposed to come from my preferred method PayPal Credit. Instead.. it processed through my bank. How can I cancel that transaction and send money via PayPal Credit. This mistake is too easy to make. Help!
Jane
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
You can't cancel or change a payment retroactively.
When you sent the money you selected an available option. If PayPal Credit wasn't available then it meant that the the payment/purchase did not qualify for use of PayPal Credit.
You can only use PayPal Credit when all qualifications are met and it is presented as a payment option. PayPal Credit is not for use just when you want it; for that type of credit it's best to use a credit card.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.